Service Description

We want to offer an exclusive process to support you and your team in this great development opportunity. Feedback can be a challenge for both the giver and the receiver. An emotional component is often not recognised in the various methods available. This is exactly why our team, with over 20 years of experience as international team leaders, has developed a process and course for both the giver and receiver of feedback. Our programme focuses on a constructive and realistic process. Using neuroscience to get the most efficient results, in this workshop, we work on three main contexts for feedback: task, relationships and person. The course is designed to be practical, with many moments of real use of the tools. We work with business actors to increase the learning and effectiveness of the course. Topics - Neuroscience of communication impact - Emotional intelligence - Communicating effectively On-task feedback - Role management and expectations - Language that amplifies results - Preparation - Dealing with underperformance - Recognizing talent for the task Feedback relationship - Communicating without creating conflict in the team - Developing a sense of team by giving feedback - Creating responsibility and accountability Talent feedback - Setting expectations and objectives - Developing development plans - Creating commitment and engagement - Follow-up and coaching To find out more about how to deliver this course for your team and leaders, make an appointment with our business coach; we’d be delighted to become your partner for success.