Sales skills training

Selling is more than just presenting a product's characteristics or benefits. More and more, the customer is an informed customer who is looking for much more than product information.

More and more, they need to create fans; they buy and sell the product through their advertising.

How to create fans is the proposal for the design of this course.

Programme:

Module 1

• Sales Strategy
• 6-Step Sales Process
• Sales Mindset
• Steps 1 and 2
• Rapport
• Non-verbal communication
• Personality Types
• Joint Intention
• Telephonic Sales
• Role plays with an actor
• Task and Actions

Module 2

• Steps 3 and 4
• Creating Value
• Asking questions
• SPEN Method
• Chunking
• LSA/Open/Closed Questions
• Combining methods
• Features, Advantages and Benefits
• Role plays with Training Actor
• Task and Actions

Module 3

• Steps 5
• Negotiation skills
• Shark Island Game
• Creating options
• Negotiation Styles
• Reframing objections
• Role Plays with Training Actor
• Task and Actions

Module 4

• Steps 5 and 6
• Influencing the amygdala of your client
• Conflict Management
• Story Telling
• Influencing through language
• Closing deals
• Role Plays with Training Actor
• Task and Actions

To find out more about how to deliver this course to your team, book a phone interview with our business coachee; we’d be happy to be your success partner.